Description
You have to talk with a colleague about a fraught situation, but youre worried that theyll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way thats constructivenot combative. Difficult Conversations walks you through:
Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward
Dont have much time? Get up to speed fast on the most essential business skills with HBRs 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executivesfrom the most trusted source in business. Also available as an ebook.
Author: Harvard Business Review
Binding Type: Paperback
Publisher: Harvard Business Review Press
Published: 02/16/2016
Series: 20-Minute Manager
Pages: 128
Weight: 0.25lbs
Size: 6.90h x 5.00w x 0.40d
ISBN: 9781633690783
Language: English
Reviews
There are no reviews yet.